Including Mr. Clean's website, mobile applications, or any other Mr. Clean applications, the user accepts and agrees to Mr. Clean's terms and conditions in full.
The user of the Mr. Clean service undertakes and warrants to Mr. Clean that he will maintain the security of the user's identity, password and other personal information related to the user's account, and will maintain the security, confidentiality and integrity of all content that the user receives or sends through or stores in the service, and that he complies with the terms and conditions mentioned here, and also comply with all applicable laws, regulations and instructions in the State of Kuwait as well as contracts and licenses in force regarding the user's use of the services or the website of Mr. Clean or mobile applications or any other applications of Mr. Clean.
The user also undertakes and warrants that he has the authority, authority, or approval to enter into the terms and conditions of Mr. Clean and to perform the user's obligations accordingly, and that all information provided by the user to Mr. Clean, including credit card information, is true, correct and complete, and that the user has the right or has A declaration from the authorized credit card holder to pay any fees due from the use of Mr. Clean services, and that the user must comply with all the terms and conditions of this agreement, and that the user has provided or will provide true and complete registration information including but not limited to the user's legal name, email address, and physical address Phone number. Each time a User submits certain Content (as defined herein) via the Mr. Clean website or through the mobile application or any other Mr. Clean applications, the User owns or otherwise has control of the rights or has the necessary consents to submit That content is in order to enable the inclusion and use of the content in the manner contemplated by the Mr. Clean website, mobile application or any other Mr. Clean applications.
Mr. Clean reserves the right to amend the Terms and Conditions at any time without prior notice. The user agrees that every time he uses Mr. Clean's service, he will be subject to the terms and conditions applicable at that time, and that continuing to use the service now or after making modifications to Mr. Clean's terms and conditions means that the user has read, accepted and agreed to those modifications.
The terms and conditions apply to the Mr. Clean website and associated mobile applications and any other Mr. Clean applications on any platform.
Mr. Clean is an online service to provide a high-quality laundry service that includes pick-up and delivery of clothes through Mr. Clean's website, mobile applications associated with it, or any other Mr. Clean applications. Mr. Clean service provides technology and logistical services to make the user's life easier and to enable users to obtain that service and high-quality clothing care by providing a first-class laundry service wherever the users are without hassle. As a user of the Mr. Clean service, you are responsible for verifying the validity of the addresses and personal information provided. It is possible that Mr. Clean will contact the user to verify his identity, request data, as well as address, when making the first request or at any other time, in an effort to ensure the provision of the best possible service.
The user will be required to register through Mr. Clean's website, mobile applications, or any other Mr. Clean applications. Once the user is registered and logged into the Mr. Clean service, he will be required to choose the preferred/available dates for receiving and delivering clothes, as well as the preferred/available times for that. Later on, the user will be required to choose/add his address, then choose the types of clothing and the type of service, or he can choose “I would like to help Mr. Clean,” where Mr. Clean will help the user register the request at the time of receipt. After that, the user will be directed to a page containing the order summary for review and confirmation of the payment method. The user agrees that there are some types of clothes that are likely to be priced by Mr. Clean at the time of receipt or inside the laundry.
In the event of cancellation before receipt and the credit card was used, Mr. Clean will return the amount paid to the user. The user acknowledges and agrees that no cancellation or modification of the order will be accepted after the receipt process and that no amount paid will be returned in this case. Mr. Clean reserves the right to cancel any order at any time, and the user will be notified of any cancellation and any amount paid will be returned. In addition, Mr. Clean reserves the right to refuse to fulfill any piece of clothing and will return the fees for that piece in the event that it is paid. The user acknowledges and agrees that no refund will be given if Mr. Clean is unable to remove all the stains from the user's clothes. In the event that there are any discrepancies in the invoice value as a result of registering an order in a wrong way by the user and Mr. Clean corrects the order upon receipt, Mr. Clean will return any paid discrepancies, if any.
In order to protect the user's clothing, Mr. Clean will observe the Garment Care Instructions affixed to every garment treated by Mr. Clean. Mr. Clean accepts no liability for garments that do not carry the care label. Mr. Clean will check for any possible damage or damage to clothes that may result from washing or dry cleaning.
In the event that Mr. Clean has any concerns regarding a specific piece of clothing or its actual condition, Mr. Clean will refrain from cleaning that piece of clothing and will return it to the user without any fees, but the remaining pieces of clothing within the request will be completed. And for simple things like missing buttons or minor damage...etc. Mr. Clean will do the service for that piece of clothing.
Mr. Clean prides itself on providing the best service to its customers. Therefore, Mr. Clean will clean every piece of clothing that is accepted with the utmost care. However, this does not mean that Mr. Clean guarantees that all stains will be removed from every piece of clothing.
Mr. Clean will collect the clothes from the door of the user's house and return them to the same place. Mr. Clean provides online payment service through credit cards as well as cash at the time of receipt. Cash payments are due upon receipt of the clothes, while payments by credit card will be deducted upon order registration. Once the payment has been made, an electronic receipt will be sent to the user according to the notice chosen on the Mr. Clean website or in the mobile applications or any other Mr. Clean applications. It is possible to obtain data about payments and orders related to the user in the section entitled “My Requests” on the website of Mr. Clean, or in mobile applications or any other applications of Mr. Clean.
At the present time, Mr. Clean accepts payment in cash at the time of receipt or payment by credit cards via the Internet or KNET. The User understands and accepts that his/her credit card will be charged as soon as the User clicks on the "Confirm Order" button. As for credit cards, the user will be directed to the payment gateway in order to carry out the payment process.
Mr. Clean will check the customer's orders at the time of receipt to ensure that the number of pieces of clothing selected in Mr. Clean's system matches the number of pieces of clothing received from the user. In addition, Mr. Clean will check that the selected items of clothing are correctly categorized with their associated prices. In the event that the user registered the order in a wrong way or that the pieces of clothing do not match at the time of receipt, then Mr. Clean will update the invoice for the user and accordingly the user agrees, accepts and allows any additional payment to be made for these cases at the time of receipt.
The user realizes that if there is a discrepancy in the number of pieces of clothing, the error in counting is often due to the user and Leicester Clean, because Mr. Clean follows strict regulations and because all pieces of clothing for customers are placed in a separate bag.
Mr. Clean also provides the service “I would like to help Mr. Clean.” Thus, Mr. Clean registers the items of clothing in the system, which eliminates the hassle for the user.
Mr. Clean follows strict regulations to ensure that the user's garments receive the best care. Mr. Clean prides itself on providing first-class service to and from the user's door. Thus, Mr. Clean takes utmost care when cleaning and handling garments. Despite this, Mr. Clean does not bear any responsibility in the event of weakness or damage to the clothes, which may result in damage or holes in the clothes, which were not visible before the cleaning process. Mr. Clean does not guarantee that garments that are in poor condition will not be damaged. In the event that the damages are proved to be a result of a fault on the part of Mr. Clean, then Mr. Clean will be liable for any damages to the garments not exceeding 10 (ten) times Mr. Clean's fee for cleaning those garments, regardless of the brand or condition. Any damaged garments must be reported and returned to Mr. Clean for examination within 3 (three) working days after the date of delivery.
Any missing garments must be reported at the time of delivery. Mr. Clean applies strict regulations to keep track of every garment it processes, and also reviews all claims for lost garments on a case-by-case basis. In the event that it is proven that Mr. Clean lost any piece of clothing, it will pay compensation in the amount of 10 (ten) times of Mr. Clean's fees for cleaning those clothes, regardless of the brand or condition.
Mr. Clean will collect the clothes from the user's address according to the date and time chosen from Mr. Clean's system. The normal delivery period for Mr. Clean will be 48 hours after the time of receipt, except for holidays or unforeseen circumstances.
The user will be responsible for inspecting any items inside the clothes before they are delivered, and Mr. Clean will not be responsible for any items in the clothes after receiving them.
Mr. Clean guarantees that any information provided by the user to Mr. Clean will be kept with extreme care and security.
The User will be responsible for providing Mr. Clean with correct and updated personal information to allow Mr. Clean to provide better service to the User.
Mr. Clean Terms and Conditions will be governed by and construed in accordance with the laws of the State of Kuwait. Any dispute related to the terms and conditions of Mr. Clean will be settled by the competent courts in the State of Kuwait.
Information, content, services and materials available through the Mr. Clean website, mobile applications or any other Mr. Clean applications, you personally and other users, including but not limited to clothing orders, offers, text, images, graphics, audio, videos and links , ALL ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MR. CLEAN DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM OF COMPUTER VIRUSES, AND IMPLIED WARRANTIES ARISING FROM THE CONDUCT OF DEALING. or course of performance.
Personal and sensitive data that access, collection, use and sharing of personal and sensitive user data acquired through the app and service functionality. All personal and sensitive user data are secured. User-initiated transfer of personal and sensitive user data. It'll be granted by the user before the app can begin to collect or access the personal and sensitive user data.
Location Permission: It cannot be used for any abusive activity and cannot be harm to any person.